Frequently Asked Questions

Yes, drugs we sell here are safe because all of them are manufactured according to the certified standard laid by the local health care authority.

You have to provide our online pharmacy a scanned copy of your prescription. You just have to upload the scanned copy of your prescription with your order or mail us at

Generic drugs are the seed medicines having the same functions, working, side effects, benefits, and key ingredients according to their counterpart. Additionally, precautions and safety measures taken with them are completely the same as their branded counterpart.

The drugs delivered are having an expiry date of a minimum of 1 years. This duration is a fixed standard of our work policy. If you need drugs of any specific expiry date, you need to update this to our sales team or customer care executive.

Yes, You can track your order. For tracking your order, you need to contact the logistic company responsible for your order delivery. Even if you don’t have the number, you can easily track your order but it depends on the company. We are ready to provide you the number of the logistics going to deliver your order.

You can track that at


You can cancel your order anytime before it goes to shipping. In such a case, we will refund your money by deducting a nominal cancelation charge. But once your order is in shipping then you cannot revoke it.

Our standard delivery date of the medicines is 2 weeks. But if there will be any technical or any other issues beyond our control it may take more time( 2-4 weeks. Once, the issues are fixed you can get delivery as soon as possible.

You can enjoy complete freedom to buy our medicines by getting registered and also as a guest buyer at our online pharmacy. We are providing you the safest site for sharing any personal information or transactions.

You can change your shipping address by logging in to your registered account where you can find the option of the “Account Information” page. By visiting there you can update your new shipping address. In a case, your order already shipped then you never make delay in contacting to get your order at the updated address.